Technical Support Analyst

Columbus, Ohio, United States

Description

You may not have heard of irth Solutions before, but it’s likely that your home and safety has been protected with its industry-leading services. Every oil & gas company and utility has distributed facilities and workers. Our product enables them to secure their infrastructure, protect their field workforce and the consumers around them while ensuring they maintain their regulatory compliance. Today, irth protects millions of consumers and workers and billions of dollars in infrastructure for global leaders like Shell Oil, ExxonMobil, Exelon, PG&E and more.

irth UtiliSphere, irth Workspace, and irth DigTrack enable these firms to power their critical business processes. Using our platforms, they can integrate all their mobile field workflows in a single place. With 20 years of experience, we’ve built an enthusiastic and loyal customer-base and a unique platform for mission-critical operations. We’re expanding our team to help delight these customers and deliver the next generations of our unique and valuable solution.


Why irth needs you

We’re growing fast and scaling our uniquely valuable solutions to industry leaders in the Energy and Utility markets. Customer Support is a critical component of our success and we are looking for passionate individuals who see the value they add and the importance of what they do! irth is an innovative web based software company that is on the move and growing! Your experience delivering exceptional customer support for web based software would be a perfect fit for our team. We have the foundation covered and we need you to help us continue to delight our customers.


Why you need irth

We’ve got a top-flight delivery team that knows how to rapidly innovate and delight customers. irth is committed to developing its team and helping you hone your skills to ‘WOW’ our customers. We provide a great proving ground for you to grow, be proud of your contribution, and take your career to the next level.


What you'll be responsible for


Who you are

Benefits

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